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General Enquiries
Have a question about our solutions, services, or partnerships? Our team is here to provide the answers and guidance you need.
False Positive
Our team of security experts can analyze the file and report it as false positives to the detecting engines. This helps our team make the blocklist/denylist component of CatchPulse better over time.
Technical Support
Facing a technical challenge? Our dedicated support team is available to resolve issues quickly and keep your systems protected without interruption.
For answers to technical questions or issues, please contact our Operations Support Team by completing the form.
Frequently Asked Questions
What products does SecureAge offer?
- SecureData: Automatic, persistent file-level protection
- SecureEmail: Email protection in Outlook workflow
- SecureFile: Protected file sharing with signing/encryption and restrictions
- SecureAge Central: Central management and policy control platform
- CatchPulse: Endpoint protection with allowlisting + cloud-based scanning
Is there a bundle for SecureAge?
Yes. SecureAge offers a suite bundle that typically includes SecureData, SecureEmail, and SecureFile. Packaging can vary by deployment and required capabilities (e.g., usage restrictions / application controls).
How is SecureAge licensed?
Most endpoint products are licensed per device. SecureAge Central is available as SaaS (cloud) or on-premises (per-VM image).
Can SecureAge products protect data in cloud environments?
Yes. SecureAge supports both cloud and on-premises deployment models.
Does integrating SecureAge slow down work efficiency?
It’s designed to run in the background and minimise user workflow changes. Real-world performance depends on endpoint specifications and policy strictness, so most customers pilot first and tune policies.
SecureAge Technology Pte. Ltd
3 Fusionopolis Way
05-21 Symbiosis
Singapore 138633
SecureAge Technology Co., Ltd.
2F No.32 Don-Men Street
Banqiao District 22055
New Taipei City
Taiwan
SecureAge Technology Inc
1235 Twaddell Drive
West Chester, Pennsylvania 19382
