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Case Studies

Real-World Protection. Real-World Impact.

Defending the Frontline: Securing 5,000 ATMs Against “Jackpotting” and Beyond

When a growing private bank in Southeast Asia faced the dual threat of physical “jackpotting” and sophisticated card-spoofing, they needed a solution that could protect 5,000 legacy ATMs without a costly hardware overhaul. This case study explores how the SecureAge Security Suite and CatchPulse moved beyond traditional perimeter defense to secure “data in the wild”. By implementing file-level encryption and a strict Zero-Trust execution posture, the bank rendered stolen data useless and blocked unauthorised processes by default – ensuring absolute integrity across a massive, distributed network of endpoints.

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About SecureAge Technology

Protecting Data Everywhere, for Every Business

At SecureAge, we combine over 20 years of government-grade cybersecurity expertise with innovative, human-centered technology. Our solutions protect what matters most — your data — wherever it resides, across endpoints, email, and the cloud.  

Trusted by governments and enterprises worldwide, we provide intelligent, zero-trust protection that keeps your data secure, prevents breaches, and stops insider threats — all while maintaining smooth day-to-day operations. 
We partner with organisations to implement scalable, resilient security strategies that safeguard information without compromising productivity or user experience.

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[Resolved] Escalation of Privilege in SecureAge Security Suite

A privilege escalation vulnerability has been identified and resolved. Users on affected versions should update immediately.

Vulnerability Overview

A privilege escalation vulnerability was identified in SecureAge Security Suite for Windows. A locally logged-in user could exploit this flaw to create, modify, or delete files in privileged system locations — actins that should only be available to administrators. This vulnerability has been fully resolved in the versions listed below. 

Technical details
The vulnerability stems from how SecureAge Security Suite handles symbolic links during normal operation. A local attacker could create specific symbolic links n the system. When the SecureAge software ran, it would follow  those links and perform file operations in privileged Windows path locations . This could allow an unprivileged user to plant, alter, or remove files they would not ordinarily have access to.
Affected & Fixed Versions
Product Vulnerable Version Fixed Version Status

SecureAge Security Suite

7.0.37 and earlier

7.0.38

✓Resolved

SecureAge Security Suite

7.1.10 and earlier

7.1.11

✓Resolved

SecureAge Security Suite

8.0.17 and earlier

8.0.18

✓Resolved

SecureAge Security Suite

8.1.17 and earlier
8.1.18

✓Resolved

Recommended Action

Update to the fixed version or any later release immediately. No workaround is available—patching is the only resolution. If you are unsure which version you are running, open SecureAge Security Suite and check Help>About. Contact our support team if you need assistance with the update process. 

Acknowledgement

SecureAge thanks GovTech Cyber Security Group (CSG) and CSA Cyber Security Engineering Centre (CSEC) for responsibly disclosing this issue through coordinated vulnerability disclosure. 

Advisory Details
Status

✓ Resolved

Severity

High

Product

SecureAge Security Suite

Platform

Windows

Attack Type

Local